Frequently Asked Questions

We are located at 1611 Foote Ave. Ext., Jamestown, NY 14701. Our shop is open Monday through Friday, 9am to 5pm.

JRSC Digital has been serving businesses since 1956 - over 70 years of in-house production and expert service.

Yes. While we're based in Jamestown, NY, we ship orders to businesses across the United States and internationally through our fulfillment service.

Yes, we welcome customers at our shop Monday through Friday, 9am-5pm. For project consultations or pickups, we recommend calling ahead at (716) 484-8185.

You can request a quote online through our Get a Quote page, by calling us at (716) 484-8185, or by emailing Possibilities@JRSCDigital.com. Most quotes are returned the same business day.

For most products, no - there are no minimums. Some specialty products may have minimum quantities. When in doubt, ask us in your quote request.

No. Unlike some printers that produce extras and charge you for them, we only charge for what you ordered.

Quantity, product type or description, any material preferences, deadline, and your budget (optional but helpful). Art files or photos of your concept also help us give you a faster, more accurate quote.

We accept PDF, AI, EPS, PSD, TIFF, PNG, and most common design file formats. For best results, provide print-ready PDFs with bleeds at 300 DPI. If you're unsure, just send us what you have and we'll let you know if adjustments are needed.

No. You can request a quote without finished artwork. Providing a draft or concept file does help us give a more accurate quote, but it's not required.

We can assist with basic file preparation and adjustments. For full design work, contact us to discuss your project - we may be able to help or recommend a local designer.

You can upload files directly through our File Upload page. For very large files, contact us and we'll arrange an alternative transfer method.

Turnaround varies by product and quantity. Standard digital printing is typically 2-5 business days. Rush options may be available - ask when requesting your quote.

Yes. All printing, apparel decoration, engraving, stamp production, and most finishing work is done at our Jamestown facility. This gives us direct control over quality and timeline.

We accommodate rush requests whenever possible. Mention your deadline when requesting a quote and we'll let you know what we can do.

We offer digital printing, UV printing, direct-to-garment apparel printing, large format printing for banners and signs, sublimation, and more.

Yes. Embroidery is one of our in-house apparel decoration methods. We handle polos, jackets, hats, and other items.

With UV printing and laser engraving, we can print or engrave on a wide variety of materials including wood, glass, acrylic, metal, leather, tile, and more.

Yes, we offer end-to-end direct mail services including list processing, personalization, printing, inserting, and delivery to the post office. We also handle Every Door Direct Mail (EDDM) for carrier route saturation campaigns.